BigRock.in Best Review For |2024|

Choosing the right web hosting provider is crucial for the success of any online business. In this comprehensive review, we will take an in-depth look at BigRock.in, one of the leading web hosting companies in India. Whether you’re a small business owner, a blogger, or an entrepreneur looking to establish a robust online presence, understanding what BigRock.in has to offer can help you make an informed decision. Join us as we explore their hosting plans, performance, customer support, and much more to see if BigRock.in is the right choice for you.

Company Background

BigRock.in is a prominent web hosting company that has been serving customers since its inception in 2010. As part of the Endurance International Group, BigRock.in has grown to become a trusted name in the hosting industry, especially in India. The company offers a wide range of services, including domain registration, web hosting, email hosting, and more.

History and Evolution

BigRock.in started with a mission to provide reliable and affordable web hosting solutions to individuals and businesses alike. Over the years, the company has expanded its service offerings and improved its infrastructure to meet the growing demands of the market. Their commitment to quality and customer satisfaction has helped them build a strong reputation.

Market Position and Reputation

Today, BigRock.in is known for its competitive pricing and comprehensive hosting solutions. They have garnered a large customer base, including small businesses, bloggers, and large enterprises. Their focus on customer service and continuous innovation has positioned them as a leader in the Indian hosting market.

Key Milestones

• 2010: Launch of BigRock.in
• 2014: Acquired by Endurance International Group
• 2016: Expansion of data center facilities
• 2019: Introduction of advanced security features and new hosting plans

BigRock.in continues to evolve, keeping pace with technological advancements and the needs of their customers.

Hosting Plans and Pricing

BigRock.in offers a variety of hosting plans designed to cater to different needs and budgets. Whether you’re a small business owner, a blogger, or an enterprise, BigRock.in has a hosting solution for you. Let’s explore the different hosting plans and their pricing.

Shared Hosting

Shared hosting is an excellent choice for small websites and blogs. BigRock.in’s shared hosting plans are affordable and come with a range of features to get your website up and running.

• Starter Plan: Ideal for beginners, this plan includes 1 website, 20 GB storage, and unlimited bandwidth.
• Advanced Plan: Suitable for growing websites, this plan offers unlimited websites, 50 GB storage, and unlimited bandwidth.
• Business Plan: Perfect for small businesses, this plan provides unlimited websites, 100 GB storage, and unlimited bandwidth.

VPS Hosting

For websites that require more power and control, BigRock.in’s VPS hosting plans are a great option. These plans offer dedicated resources and greater flexibility.

• Standard VPS: Includes 2 GB RAM, 40 GB storage, and 1 TB bandwidth.
• Enhanced VPS: Offers 4 GB RAM, 80 GB storage, and 2 TB bandwidth.
• Premium VPS: Provides 8 GB RAM, 160 GB storage, and 3 TB bandwidth.

Dedicated Servers

BigRock.in’s dedicated server plans are designed for high-traffic websites and applications that require maximum performance and reliability.

• Essential Server: Features Intel Xeon E3 processor, 4 GB RAM, 500 GB storage, and 5 TB bandwidth.
• Elite Server: Comes with Intel Xeon E3 processor, 8 GB RAM, 1 TB storage, and 10 TB bandwidth.
• Pro Server: Offers Intel Xeon E5 processor, 16 GB RAM, 2 TB storage, and 15 TB bandwidth.

Reseller Hosting

If you’re looking to start your own hosting business, BigRock.in’s reseller hosting plans provide all the tools you need.

• R1 Plan: Includes 40 GB storage, 800 GB bandwidth, and unlimited domains.
• R2 Plan: Offers 80 GB storage, 1600 GB bandwidth, and unlimited domains.
• R3 Plan: Provides 120 GB storage, 2400 GB bandwidth, and unlimited domains.

Comparison of Pricing and Features

BigRock.in’s pricing is competitive, with various discounts available for longer-term commitments. Here’s a quick comparison of the features and pricing for each type of hosting plan:

Performance and Uptime

When selecting a web hosting provider, performance and uptime are critical factors to consider. BigRock.in is known for its reliable performance and impressive uptime, ensuring that your website remains accessible and responsive to visitors.

Server Speed and Performance Benchmarks

BigRock.in utilizes high-performance servers with SSD storage to ensure fast loading times and quick response rates. Here are some key performance metrics:

• Page Load Time: BigRock.in’s servers are optimized for speed, delivering average page load times of under 2 seconds.
• Response Time: The average server response time is around 300 milliseconds, which is well within the industry standard.

These performance benchmarks are achieved through state-of-the-art hardware and efficient server management practices.

Uptime Statistics and Reliability

BigRock.in guarantees a 99.9% uptime, which means your website is almost always available to visitors. This high uptime rate is crucial for maintaining user trust and ensuring uninterrupted access to your online services. Here are the key points:

• 99.9% Uptime Guarantee: BigRock.in consistently meets this benchmark, minimizing downtime and disruptions.
• Monitoring and Maintenance: The company employs 24/7 monitoring and regular maintenance to prevent and quickly resolve any issues that may arise.

Data Center Locations

BigRock.in operates multiple data centers strategically located to ensure optimal performance and redundancy. Key data center features include:

Redundant Infrastructure: Each data center is equipped with redundant power supplies, cooling systems, and network connections to ensure maximum uptime and reliability.

Geographic Distribution: Data centers are located in various regions to provide faster access and improved load times for users across the globe.

Customer Support

Customer support is a vital aspect of any web hosting service, and BigRock.in excels in this area by providing a range of support options to ensure customer satisfaction. Whether you’re a beginner or an experienced webmaster, BigRock.in’s support team is equipped to assist you with any issues that may arise.

Types of Support Available

BigRock.in offers several channels through which customers can seek help:

• Live Chat: Available 24/7, live chat provides instant support for urgent issues and quick questions.
• Phone Support: Customers can reach support agents via a dedicated phone line for more in-depth assistance.
• Email Support: For less urgent matters, customers can send an email and expect a prompt response from the support team.
• Knowledge Base: BigRock.in’s comprehensive knowledge base includes tutorials, guides, and FAQs to help customers resolve common issues on their own.

Support Hours and Response Time

BigRock.in’s customer support is available around the clock, ensuring that help is always at hand when you need it:

• 24/7 Availability: Support is accessible at any time, which is crucial for businesses operating in different time zones.
• Response Time: The average response time for live chat and phone support is typically under a few minutes, while email responses are usually delivered within a few hours.

Customer Service Reviews and Testimonials

BigRock.in has received positive feedback from its customers for its responsive and helpful support team. Here are some highlights:

High Satisfaction Rates: Surveys indicate a high level of satisfaction with the support services, highlighting the team’s expertise and friendliness.

Positive Reviews: Many customers have praised the quick and efficient service provided by BigRock.in’s support agents.

Security Features

When it comes to web hosting, security is paramount. BigRock.in offers a variety of security features to protect your website and data from potential threats. By prioritizing security, BigRock.in ensures that your online presence remains safe and secure.

SSL Certificates

BigRock.in provides SSL certificates to encrypt the data exchanged between your website and its visitors. This encryption helps protect sensitive information, such as login credentials and payment details, from being intercepted by malicious actors.

• Free SSL: Included with many hosting plans, providing basic encryption for your website.
• Advanced SSL Options: Available for purchase, offering enhanced security features and extended validation.

DDoS Protection

Distributed Denial of Service (DDoS) attacks can overwhelm your website with traffic, causing it to become slow or unavailable. BigRock.in’s DDoS protection helps mitigate these attacks by filtering out malicious traffic and ensuring your website remains accessible.

• Real-time Monitoring: Continuous monitoring to detect and mitigate DDoS attacks.
• Automated Mitigation: Quick response to block malicious traffic and maintain website performance.

Backup Options

Regular backups are crucial for recovering data in case of accidental deletion, hardware failure, or cyberattacks. BigRock.in offers various backup options to ensure your data is safe.

• Automated Backups: Daily, weekly, or monthly backups to secure your data.
• Manual Backups: Options to create on-demand backups as needed.

Malware Scanning and Removal

Protecting your website from malware is essential to maintaining its integrity and the trust of your visitors. BigRock.in offers malware scanning and removal services to keep your site clean and secure.

• Regular Scans: Scheduled scans to detect and remove malware.
• Immediate Alerts: Notifications if malware is detected, allowing for prompt action.

Additional Security Features

BigRock.in provides several other security measures to enhance the protection of your website:

• Two-Factor Authentication (2FA): Adds an extra layer of security by requiring a second form of verification during login.
• Firewall Protection: Helps block unauthorized access and protects against common cyber threats.
• Security Patches and Updates: Regular updates to software and infrastructure to address vulnerabilities and enhance security.

Domain Services

BigRock.in offers a comprehensive range of domain services to help you establish and manage your online presence. Whether you are registering a new domain, transferring an existing one, or managing multiple domains, BigRock.in provides the tools and support you need.

Domain Registration and Management

BigRock.in makes it easy to search for and register a new domain name. With a user-friendly interface and a wide range of available domain extensions, you can find the perfect domain for your website.

• Domain Search Tool: Quickly search for available domain names across various extensions like .com, .in, .net, and more.
• Instant Registration: Register your chosen domain in just a few steps.
• Domain Management: Easy-to-use control panel to manage your domain settings, renewals, and DNS configurations.

Domain Transfer Process

Transferring your domain to BigRock.in is a straightforward process. Whether you’re moving from another registrar or consolidating your domains, BigRock.in ensures a seamless transition.

• Simple Transfer Steps: Initiate the transfer process with your current registrar and complete it through BigRock.in’s interface.
• Support and Assistance: Dedicated support team to help with any issues during the transfer process.
• Free One-Year Extension: When you transfer your domain to BigRock.in, you get a one-year extension on your domain registration.

Pricing for Domain Services

BigRock.in offers competitive pricing for domain registration and renewal. Special discounts and offers are often available, making it affordable to secure your desired domain.

• Transparent Pricing: Clear and upfront pricing with no hidden fees.
• Discounts and Offers: Regular promotions and discounts on domain registrations and renewals.

Domain Privacy Protection

Protect your personal information from being publicly accessible in the WHOIS database by opting for domain privacy protection.

• Privacy Guard: Keeps your contact details private, reducing spam and protecting against identity theft.
• Affordable Protection: Available at a low annual fee, ensuring your information remains secure.

Additional Domain Services

BigRock.in provides several additional services to enhance your domain management experience:

Domain Parking: Park your domains and display a custom page while you’re preparing to build your website.

DNS Management: Advanced DNS management tools to control your domain’s DNS settings.

Email Forwarding: Create custom email addresses using your domain and forward them to your existing email accounts.

Spam Protection

BigRock.in incorporates advanced spam protection to ensure that your inbox remains free of unwanted emails:

• Spam Filters: Effective filters to detect and block spam messages before they reach your inbox.
• Customizable Settings: Adjust spam filter settings to suit your preferences and minimize false positives.

Email Forwarding

Email forwarding allows you to direct emails from one address to another, helping you manage multiple email accounts efficiently:

• Forwarding Rules: Set up rules to automatically forward emails based on specific criteria.
• Alias Management: Create email aliases to handle different functions or departments within your organization.

Email Security

Ensuring the security of your email communications is crucial. BigRock.in provides several security features to protect your email accounts:

• SSL Encryption: Secure Socket Layer (SSL) encryption for email data, protecting it during transmission.
• Anti-Virus Protection: Built-in anti-virus scanning to detect and remove harmful attachments or links.

Email Client Compatibility

BigRock.in’s email hosting is compatible with popular email clients, making it easy to integrate with your existing tools:

• IMAP/POP3 Support: Access your emails using any IMAP or POP3-compatible email client.
• Mobile Compatibility: Set up and manage your email accounts on mobile devices, ensuring you stay connected on the go.

Pricing for Email Hosting

BigRock.in offers competitive pricing for their email hosting plans, catering to various needs:

Business Plan: Includes additional features like larger storage limits and advanced security, designed for larger organizations.

Basic Plan: Suitable for small businesses or individuals, providing essential email features at an affordable rate.

Pros and Cons

When evaluating BigRock.in as your web hosting provider, it’s important to consider both the advantages and potential drawbacks. This balanced perspective will help you make an informed decision based on your specific needs.

Pros

1. Affordable Pricing
   • BigRock.in offers competitive pricing across its hosting plans, making it a cost-effective option for various budgets.
   • Special promotions and discounts frequently reduce overall costs.
2. Comprehensive Hosting Solutions
   • From shared hosting to dedicated servers, BigRock.in provides a wide range of hosting solutions to cater to different needs.
   • Their plans include features like SSD storage, robust security, and excellent performance.
3. High Uptime Guarantee
   • BigRock.in promises a 99.9% uptime, ensuring that your website remains accessible and reliable.
   • Consistent performance and low downtime are achieved through their well-maintained infrastructure.
4. 24/7 Customer Support
   • Round-the-clock support through live chat, phone, and email helps resolve issues promptly.
   • The support team is known for being responsive and knowledgeable.
5. Robust Security Features
   • Includes SSL certificates, DDoS protection, and regular malware scanning to keep your website secure.
   • Domain privacy protection is available to safeguard your personal information.

Cons

Users on shared hosting plans might experience slower speeds during peak times.

Limited Premium Features

Some advanced features and higher-tier options may come at an additional cost.

Certain premium services, like advanced security and backup options, might not be included in basic plans.

Complex User Interface

New users may find the control panel and management tools somewhat complex and challenging to navigate.

Additional training or support might be required to fully utilize all features.

Regional Focus

While BigRock.in is a strong player in India, its international presence is limited compared to global hosting providers.

Businesses outside India may experience different levels of support or performance.

Occasional Performance Variability

Performance can vary depending on the hosting plan and server load.

Conclusion

In conclusion, BigRock.in offers a comprehensive suite of web hosting services that cater to a variety of needs, from small personal blogs to large business websites. With competitive pricing, robust performance, and a range of hosting options, BigRock.in stands out as a reliable choice for many users.

Their commitment to high uptime, advanced security features, and 24/7 customer support ensures that your website remains secure and accessible. While there are some limitations, such as occasional performance variability and a complex user interface, the overall benefits make BigRock.in a strong contender in the web hosting market.

For those seeking affordable, feature-rich hosting solutions with solid support and security, BigRock.in is worth considering. Evaluate your specific needs and compare their offerings to find the best fit for your online presence.